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What People Say About Us

FAQs

Quote

Our sales team can get back to you within 3-4 hours, may up to 24 hours for complicated project.

Apart from our online pricing system, all other prices are customized. Hence, price list is not available.

We do provide better prices to designers and printers.

The quote is valid up to 30 days for standard, 14 days for promotional quote prices.

We have VIP service, which we organize your artwork proof and invoices as a priority. To ensure the deadlines, you need to inform us the exact date and the delivery address to check if the fast-track option is available for your product.

Unfortunately, free sample pack is not available. However, you can purchase our fantastic sample pack, which you will not regret as our sample packs are really special, we know you’ll be excited and inspired when you see it.

Yes, our prices include delivery and Goods & Services Tax.

Payment

Yes, we do have Paystack which is online credit card secure payment gateway system.

Credit card or Direct deposit to our bank account.

You can either fill out the credit card detail for online order, or ring us to advise credit card details if you receive invoice from your account manager.

We require full payment prior to the production.

Delivery

We use either DHL or GIGLogistic or Courier service.

Standard delivery time is 1-2 working days, Rural or regional area may take up to 3-5 working days unless any incidents occur with the courier service.

Tracking numbers are provided upon request only due to high volume of dispatches.

Yes, we dispatch most of products through express post or overnight courier service. Heavy weight boxes may be shipped through road service.

Unfortunately, once the delivery address has been confirmed, it can’t be changed.

Yes, we do deliver worldwide. Additional shipping fee will be charged for international shipping.

Yes, we do accept ‘Authority to Leave’ request. However, if you lose or receive a damaged parcel with ATL note, we are not responsible for the missing or damaged items,

Yes, additional surcharge will be applied for this option.

Yes, you can pick up the printing job from our office upon your request.